Procurement Department Customer Information Bulletin – May 2018


Procurement piece logo.jpgNHS Tayside is implementing product changes to support the introduction of International Dysphagia Diet Standardisation Initiative (IDDSI). In order to support change, a product swap out for making up thickened drinks for dysphagic patients is planned for week commencing 4 June, 2018.

People who develop dysphagia as a result of illness often require a texture modified diet. There have been agreed UK national descriptors in use since 2002. These were not evidence based and were not universally adopted as best practice.

IDDSI has been developed by an international collaboration of health and industry professionals including dietitians, speech and language therapists and caterers, using evidence based systematic review. The new system describes a framework for the accurate delivery of texture and consistency of food and drinks.

The benefits of changing to the new descriptors are that they are evidence based, include fluids (unlike previous UK descriptors), improve patient safety and potentially enable research.  A website has been developed to support implementation which includes some relevant resources and a toolkit developed to support local implementation.

The framework has been endorsed by the British Dietetic Association (BDA) and the Royal College of Speech and Language Therapists (RCSLT).  Timelines for implementation are:

Communication: October 2017 – April 2019
Preparation: October 2017 – October 2018
Implementation in local care settings:  April 2018 – April 2019

Training, Stock Swap over and Ordering

Nutilis Clear is being adopted as the recommended thickener for drink preparation for patients with dysphagia across NHS Tayside hospitals. Nutricia is in the process of training ward staff in the preparation of thickened drinks using Nutilis Clear.

From Monday, 4 June, a team of staff from Nutricia will be supporting implementation through removing ward held stock of Nutilis Powder.

All wards/departments currently stocking Nutilis Powder should place orders ASAP for Nutilis Clear, stock of which has been made available at the National Distribution Centre to accommodate NHS Tayside conversion.

The details for ordering Nutilis Clear are as below, note the product is supplied in single tins.

SKU Description NDC Unit of Issue Unit Price
225972 NUTILIS CLEAR IDDSI 175G  130187  EACH EACH 2.50

For further information or in queries please contact

Nutrition and Dietetics:

Tayside Nutrition Network Website

Angus: Steven Cameron – 01356 665032
Dundee: Ninewells Hospital – 01382 33875 Royal Victoria Hospital – 01382 423127
Perth: Perth Royal Infirmary – 01738 473215

Speech and Language Therapy:

Ninewells Hospital 01382 632931
Stracathro Hospital 01356 665049
Royal Victoria Hospital 01382 423085
Perth Royal Infirmary 01738 473714


Irene Pate 07718384397
Patient and carer helpline 08457 623653


Web – Procurement Helpdesk
Email –
Live Chat – Procurement Helpdesk
Phone – 01382 740700


Waiting Times learnPro module

SIDE Waiting Times learnPro module

An updated learnPro module on Waiting Times Good Practice and Referral Governance is now live.

This module is aimed at providing all staff involved with referrals, appointments, booking and waiting times with a sound basic knowledge of NHS Tayside’s operational waiting times definitions and booking rules, procedures and policies relating to good health records management.

Anyone who completed the previous version of this module, which was withdrawn in June 2017, is required to complete this new updated version and subsequently every two years as a refresher.

The module can be found by following the path Staffnet Home | Learning and Training | e-Learning | learnPro.

Click on the link to access learnPro then click ‘login here.  If you do not have a login you will have to create an account.

For the module ‘NHS Tayside: Waiting Times Good Practice 2018’ click on Essential Learning category on the learnPro homepage. You will need to scroll down the page to add this to your learnPro page.

For more information on learnPro please contact

Join in with Clean Air Day on 21 June

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NHS Tayside staff are being encouraged to celebrate Clean Air Day on Thursday 21 June 2018.

The day aims to help people find out more about the issues surrounding air pollution and how they can make a difference to create cleaner air.

To mark the event, thousands of people up and down the country will be taking part in events, making personal pledges, walking and cycling to work or school instead of driving and more.

For more information and resources on how to protect your health, cut emissions and get your department involved visit

People can make small changes to help reduce air pollution and create cleaner and more liveable cities, such as using public transport or cycling and walking instead of taking a car. Choosing to travel by bike or by foot can also provide health benefits for people.

This Clean Air Day, NHS Tayside is encouraging staff in Angus, Dundee and Perth & Kinross, to travel as actively as possible or use public transport. We would love to see how you are getting involved in Clean Air Day so please share photos of your journeys by emailing them as a jpeg attachment to

Staff can also enjoy a walk in and around the fantastic grounds of NHS Tayside. For ideas on routes please click here, download the Ramblers Medal Routes App, or join a lunchtime ‘Big Fit Walk’ over the summer (including one leaving from Kings Cross on Clean Air Day). More information on the Big Fit Walk can be found here.

On Clean Air Day, public health staff from NHS Tayside will also join Dundee City Council colleagues at an information stand near city churches in the Nethergate area of Dundee. Staff will be on hand to provide information about air pollution and the health benefits of solutions to tackle air pollution. Dr Bikes will also be there to provide free bike maintenance, as well as electric bike demonstrations.

Speciality Registrar in Public Health Dr Emily Stevenson said, “We really hope as many people as possible get involved in Clean Air Day 2018.

“There are lots of simple things we can do to improve air quality and look after our own and other people’s health.”

“Clean Air day is an opportunity to learn more about air pollution and the impact it can have, as well as learn how we can help make the air cleaner and healthier for everyone.”


Cancer Research UK Roadshow visits Ninewells

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l-r Malcolm Wright, Gillian Costello, Carl Taylor, Fiona Easton and Christine Campbell

Staff and members of the public were able to drop-in to one of Cancer Research UK’s roadshows which was at Ninewells Hospital this week to help increase awareness of the symptoms of cancer as well as giving healthy lifestyle advice.

These roadshows are part of a national drive by Cancer Research UK to take their cancer awareness nurses into the heart of communities. The overall aim of these roadshows is that every visitor leaves with a better awareness of cancer after chatting to the nurses.

The visit to the hospital was welcomed by Chief Executive Malcolm Wright and Nurse Director Gillian Costello who met with Cancer Research UK’s senior cancer awareness nurse Christine Campbell, cancer awareness nurse Fiona Easton and logistics manager Carl Taylor.

Throughout the two-day stay staff and members of the public were able to visit the roadshow and chat to the team manning the unit and pick information leaflets on a range of health and lifestyle topics.

The nurses were there to help staff and members of the public to understand the signs and symptoms of cancer, encourage them to know what’s normal for them and to give them the confidence to speak to their GP with any concerns.

They also explained that making lifestyle changes can make for better health and help reduce the chance of developing cancer.

If you missed the Cancer Research UK roadshow at the hospital you will still be able to find them in the City Square in Dundee on Thursday and Friday between 10am and 4pm.


New PACS Tier Two process


The Scottish Government has asked all NHS Boards to move to a new Peer Approved Clinical System Tier Two process which replaces local Individual Patient Treatment Requests from 1 June 2018.

The PACS Tier Two process provides an opportunity for clinicians, on a case-by-case basis and with peer support, to request the use of a licensed medicine for an individual patient that:

  • Is a medicine for an indication that has been considered and not recommended for use in NHS Scotland by the Scottish Medicines Consortium (SMC); or
  • Is a medicine accepted for restricted use by SMC but the intended use is out with SMC restrictions; or
  • Is a medicine which has been submitted to and is awaiting/undergoing evaluation by SMC

Access to unlicensed medicines, use for indications outside of marketing authorisation (off label), medicines not included in Tayside Area Formulary (TAF) and medicines which have been considered as not recommended for use in NHS Scotland by SMC due to non submission, or are not yet submitted to SMC, are not covered by PACS Tier Two and should be dealt with using the existing process within directorates/clinical groups.

A PACS Tier Two panel has been established in NHS Tayside which will meet to consider submissions on the third Friday of each month, although urgent requests can be dealt with between scheduled meetings.

The NHS Tayside Non Formulary requests (including Peer Approved Clinical System Tier One and Two) Policy has been updated and can be accessed via the TAF website.

With immediate effect any applications that meet the criteria above should be submitted using the national paperwork available on TAF website.

National Volunteers Week in NHS Tayside

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l-r clinical governance facilitator Pammy Chima, Gillian Costello, Health Shop manager Jodie Moodie, volunteer Iris Symon, Malcolm Wright, volunteer Jim Gorman, Valerie Ewan, public partner Linda Gray and public involvement coordinator Audrey Lindsay

NHS Tayside supported National Volunteers’ Week (1-7 June) by hosting an information stand at Ninewells Hospital and by sharing lots of our lovely volunteer photos on social media to help increase awareness of volunteering.

Visitors, staff and patients visiting the volunteer information stand on the concourse were able to find out about the many volunteering opportunities that are available across NHS Tayside.

The stand was manned by NHS Tayside staff and they were joined by volunteers and Public Partner representatives. A range of information leaflets about volunteering were available and visitors took the opportunity to chat with volunteers to hear firsthand about the benefits of volunteering.

Volunteers and staff were also joined by Chief Executive Malcolm Wright and Nurse Director Gillian Costello.

Malcolm said, “National Volunteering Week is a wonderful opportunity to acknowledge the important roles that our volunteers in NHS Tayside and across the communities carry out every single day.

“This year, Volunteers’ Week has the key message is that ‘volunteering is for all’ in Tayside we are very fortunate to have so many dedicated and reliable volunteers who give up their time for free to provide additional support to our patients and staff.

“As an organisation, we are committed to making sure our patients are at the very centre of everything we do. We acknowledge the valuable additional contribution that our volunteers make in so many different ways that helps us to ensure that our patients receive the best healthcare.”

Valerie Ewan, volunteer manager at Ninewells, added, “We wanted to use this week to say a big thank you to our volunteers and to raise awareness of the huge variety of volunteering opportunities that exist, both in our hospitals and in the community.

“We would be delighted to chat to anyone who would like to find out more about becoming a volunteer so please stop by our information stand at Ninewells.”

There are 900 volunteers across NHS Tayside carrying out many roles, including library assistants, health walk leaders, craft and art volunteers, gardeners, befrienders, helping with teas and coffees, listening volunteers, meeters and greeters and breastfeeding buddies.

Poster success for endoscopy team

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Shona (left) and Cheryl with their prize-winning poster

The Ninewells ERCP endoscopy service presented a prize-winning poster at the Scottish Society of Gastroenterolgy Conference.

Staff nurses Shona Pryde and Cheryl Martin shared the poster ‘Improvement of an ERCP Service in Practice’ with the team winning first place in the Derek Gillen Prize.

Shona and Cheryl brought back a cheque for £200 which has gone to Tayside Health Fund and will support developments within the endoscopy unit to benefit patients.

Senior charge nurse in endoscopy Wendy Dowdles said, “We were delighted to have the opportunity to attend the conference as it gave staff the opportunity to share their work and tell a national audience about the improvements we have made to the service.  The poster will also be presented at the British Society of Gastroenterology Conference later this month.”

The ERCP team in endoscopy also recently won the Silver NHS Tayside STAR Award in the Quality/Service Improvement category for their work to redesign the service and reduce waiting times.

Help NHS Tayside celebrate 70 years of the NHS!


Staff from across Tayside are being invited to share their memories and photographs to help mark the 70-year milestone.

The NHS was created 5 July, 1948 based on the principle of healthcare provided free at the point of need, a commitment that remains strong today.

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NHS Tayside is dedicated to providing everyone with the best possible care experience, a service which would not be possible without the dedication of our staff.

NHS Tayside is encouraging staff in Angus, Dundee and Perth & Kinross to share their experiences and happy memories of health care in Tayside and tell us what the NHS means to them and their families.

Anyone who would like to share their photos can email them as a jpeg attachment or scan them to The photos and stories will then be used at events and on social media to celebrate the anniversary.

NHS Tayside is also planning to​ host a number of events across sites to showcase the changes and advances made across the NHS over the last 70 years.

NHS Tayside would also love to hear how our staff are getting involved in the 70thcelebration and what departments and teams are planning in their areas.

There are also a limited number of anniversary toolkit packs available for staff to help them join in the 70th celebration.

If you would like to secure a pack, email to let us know what you are planning and for more information.

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Chief Executive Malcolm Wright said, “The 70th anniversary is not only a celebration of the NHS and its commitment and service, but also a real opportunity to thank the staff at NHS Tayside for their continued hard work, dedication and skill that they provide every day.

“The staff and volunteers across NHS Tayside continue to put patients first and provide the best possible services for our communities. We hope that many people from across the region share their memories and stories of the NHS to help us celebrate the 70thanniversary of the NHS.”

Chairman John Brown said, “The 70th anniversary is an opportunity to look back and celebrate the great achievements in health care at NHS Tayside and the difference the NHS has made to people’s lives. It also gives us the opportunity to consider how services will develop in the future.

“The NHS has delivered massive medical advances and improvements in health, meaning we can expect to live longer, healthier lives.

“We know that the NHS has continuously evolved since it was established nearly 70 years ago and so changes to services and treatments are happening all the time.

“In Tayside, we are already looking to the future and reviewing how services are planned and delivered to take account of the many challenges we face. Our doctors and nurses, and other healthcare professionals, are always working to improve services for patients and it is important that they take the lead in planning for changes in the future.

“We are looking forward to celebrating the last 70 years of the NHS, as well as its future, with members of the public and staff across Tayside.”

Camperdown parkrun to mark the 70th birthday of the NHS

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Camperdown parkrun plans to mark the 70th birthday of the NHS by holding a celebration event on Saturday, 9 June.

The parkrun at Camperdown Park, Dundee, will be one of hundreds of parkruns around the UK to host a special NHS birthday celebration event.

The initiative, known as ‘parkrun for the NHS,’ aims to recognise the contribution of the NHS to the health of the nation and inspire people to take part in physical activity and volunteering.

Camperdown parkrun is a free 5k event that takes place every Saturday morning at 9.30am. It is open to walkers and runners of all ages and abilities, and is coordinated entirely by volunteers from the local community.

Although fancy dress is not compulsory at the event on the 9 June, participants at Camperdown parkrun are being encouraged to come along dressed as healthcare providers – doctors, nurses, physios, porters, surgeons, dentists, podiatrists and more!

Tayside Health Fund, the charity which supports NHS Tayside hospitals and services, provided £3000 start-up funding for Camperdown parkrun in 2012. The Fund supported the initiative as it promoted access to a healthy lifestyle and also supported the local community.

Camperdown parkrun has now been up and running for six years and 315 parkruns later, the group is still going strong.

Camperdown parkrun run director and NHS Tayside consultant, Dr Tom Fardon, said, “We would love to see members of the public coming along and take part. We’d also love to see as many NHS staff as possible on the day to walk, run, volunteer or simply receive a well earned round of applause for the incredible contribution they make to our community.

“Many of the regular, and not so regular, participants at the Camperdown parkrun work for, or with, the NHS locally. I know that the parkrun community really appreciates all the work they do to improve the health of Tayside, and this will be a great opportunity to give our thanks to each and every one of them.

“Camperdown parkrun is a friendly, welcoming event that provides a perfect opportunity to get out in the fresh air to socialise and be physically active in a supportive environment.”

Local GP Dr Emma Fardon, who will be the run director on the day, said, “I’m really looking forward to welcoming as many of my NHS colleagues as possible to Camperdown parkrun on 9 June. First timers, second timers, and 100th timers are all welcome! Remember that we go to the wildlife cafe after the run for coffee and cake!”

If you would like to take part in the NHS70 Camperdown parkrun, visit the website and sign up for free. You can also visit the Camperdown parkrun website at

For further information about taking part in the celebration, email Tom Fardon on

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CHSS fights for No Life Half Lived in Scotland

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Chest Heart & Stroke Scotland (CHSS) has launched a pilot project in Perth Royal Infirmary to provide additional support to stroke survivors who are experiencing physical disability as well as communication difficulties.

The charity’s new vision is No Life Half Lived – with the ambition that everyone in Scotland gets the care and support they need, when and where they need it.

In Tayside there are potentially over 77,000 living with the effects of serious chest and heart conditions and stroke.  Most people in Scotland will not have access to the support or rehabilitation services that would help them live healthier lives and CHSS want to change that.

By 2021 they will double the number of people they support by launching the No Life Half Lived Support Service, and increasing the support available through their specialist nurses, rehabilitation support, community groups, advice and information.

No Life Half Lived, will address the unmet needs of people who are living with their conditions – social, emotional and physical – across Scotland’s communities.

For more information on how you can help support No Life Half Lived in Scotland visit