Singapore visitors hear how technology is improving healthcare in Tayside

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The delegates from KhooTech Puat Hospital in Singapore during their visit to Tayside with Sally Wilson, Jimmy Black and Angus HSCP project manager Shona Burge

Five delegates from KhooTech Puat Hospital in Singapore visited Dundee to find out how various aspects of technology enabled care are being used in Tayside.

The visitors heard about technology enabled care services including Florence, a text messaging service, My Diabetes, My Way, an electronic database for people living with diabetes, Attend Anywhere and Video Active.

Dr Ang Yan Hoon, senior consultant geriatric medicine at Khoo Teck Puat Hospital, said, “Thank you for the wonderful meeting with the Tayside team and learning about the diabetes networks, Attend Anywhere, Florence and Video Active. It really helps us to understand what technology can do to help patients. We’re looking forward to implementing these telehealth initiatives back home in Singapore.”

In 2016, Angus Health and Social Care Partnership was awarded funding from the Scottish Government Technology Enabled Care Fund to test the introduction of Florence, a text messaging service to help people self-manage their long-term condition, reducing surgery visits and hospital admissions.

Explaining how Florence works, locality improvement manager in Angus Sally Wilson said, “Patients with a range of conditions are sent regular texts asking them for information, for example blood pressure or weight. Patients then test themselves and send in the results.

“All their readings are collated on a web interface which can be viewed by clinicians, but it feels just like sending a text message to a friend. Crucially, if their readings fall outwith certain parameters, a text will be sent back to the patient advising them that, for example, their blood pressure is a bit high and what to do next.”

NHS Tayside eHealth technical consultant Scott Cunningham gave the visitors a demonstration of SCI-Diabetes and My Diabetes My Way, both developed in Dundee.

My Diabetes My Way is an online self-management portal for people with diabetes in Scotland, allowing online records access for everyone diagnosed across the nation. Currently, over 35,000 patients have registered to use the service, with over 18,000 having logged in to access their data.

SCI-Diabetes is the shared electronic database for diabetes in Scotland, used by all members of the healthcare team to effectively manage patients as they move through their routine clinical care. There are now 300,000 people with diabetes in Scotland and this population-based resource is the only available across a whole nation worldwide.

Jimmy Black from Dundee Voluntary Action also showed the visitors Attend Anywhere, a web-based platform that helps healthcare providers offer video call access to their services and Video Active which enables people, for example in care homes, to take part in seated physical activity remotely.


The Antimicrobial Management Team is on Twitter!

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You can now follow the NHS Tayside Antimicrobial Management Team (AMT) on Twitter @TaysideAMT

Antimicrobial resistance is a growing concern for both healthcare delivery and the wider public health agenda.

Without antibiotics, the ability to manage infection becomes extremely difficult and some surgical interventions and cancer therapies may also become compromised in the future if we lose this vital resource.

NHS Tayside Antimicrobial Team strives to keep antibiotics working by engaging the multi professional workforce in antimicrobial stewardship that is relevant to their roles and responsibilities.

Through the use of Twitter the team aims to inform followers of local, national and international developments in antimicrobial stewardship and the wider antimicrobial resistance agenda.


Hydration for the Nation

Earlier this month, the Scottish Urinary Tract Infection Network’s national hydration campaign was launched with posters appearing in local community pharmacies across Scotland over the next two months.

The aim of the hydration campaign is to raise awareness of the wide and varied benefits of being well hydrated. The campaign’s target audiences are the general public across Scotland, particularly vulnerable groups such as the elderly, as well as staff across the health and social care and home care sector.

The campaign aims to ensure everyone is aware of the signs of poor hydration and the potential consequences. The problems associated with dehydration are still poorly recognised by not only the public but also those working in community and health care settings.

Dehydration can be both the cause and the consequence of illness and can have significant impacts on an individual’s health.

The key campaign messages are:

  • Good hydration is important for all age groups and is something for everyone to consider.
  • The affects of dehydration may result in unnecessary treatment e.g. of urinary tract infections (UTIs) and unnecessary admission to healthcare e.g. following falls resulting in fractures.
  • Secondary E coli bloodstream infections caused by UTIs are potentially life threatening, particularly in older people.

Information resources have been developed to support the hydration campaign and will be distributed to the public and within health and social care.

Marketing materials and information can be found via this link

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Delivering excellence for children and young people in Perth and Kinross

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Outstanding staff and leadership, delivering high quality services, and innovative practice for children and young people in Perth and Kinross have been recognised by the Care Inspectorate in a report published this week.

The report on services for children and young people delivered by community planning partners in Perth and Kinross, found that staff and leaders are committed to driving improvement and delivering positive outcomes to support the health, safety and wellbeing of children and young people at all stages of their lives, from prenatal care right through to adulthood.

For the nine quality indicators considered by the inspectors Perth and Kinross was awarded two ‘excellent’ ratings – for planning and improving services, and for leadership of improvement and change. The remaining indicators included 6 ‘very good’ ratings, and 1 ‘good’.

Since 2008, strategic inspections have consistently highlighted exceptional leadership and an extremely strong and ambitious vision for child protection and children’s services in Perth and Kinross. To maintain excellence over this period is an outstanding achievement and a tribute to the highly committed, caring and compassionate staff delivering services to children, young people and families across our communities.

Councillor Murray Lyle, Leader of Perth & Kinross Council, said, “The health, wellbeing and safety of our children and young people is one of the most important areas of responsibility for any public sector organisation. This inspection report confirms that this is a high performing area delivering real outcomes for our communities. The strength of leadership recognised by the inspectors, as demonstrating a “compelling vision” and “culture of highly aspirational partnership working” can be seen in the many outstanding areas of practice and major strengths highlighted within this report. That is something which everyone in Perth and Kinross can be rightly proud of.”

The inspection report highlights that the impact of strong leadership from the top can be found at staff at all levels, with the Council’s approach to staff learning being particularly recognised as supporting an “authorising culture and environment whereby staff were empowered to be innovative and creative, to make decisions and take action”.

Perth & Kinross Council Chief Executive Bernadette Malone said, “The joint inspection report highlights very effective partnership working, and shows positive improvements in the wellbeing of children and young people delivered by excellent professional and strategic leaders, and passionate, committed and innovative staff. Importantly, the inspection team identified the strength of our culture and the quality of relationships as key in enabling staff to perform at their very best for children and families.”

The Child Protection Committee for Perth and Kinross was one of the areas highlighted as sector-leading practice. The inspectors noted it as a model of its type, demonstrating effective partnership working and leadership to deliver high levels of sustained performance in working towards improvement and ensuring that children, young people and families are involved in how their work is shaped and delivered.

NHS Tayside Chief Executive Malcolm Wright said, “I welcome the findings of this report, which recognise the impact of effective partnership working to drive improvement and support the health and wellbeing of children and young people in Perth and Kinross.

“The positive report demonstrates the dedication and commitment of staff delivering services to children, young people and families across the communities in Perth and Kinross.”

NHS Tayside Chairman John Brown said, “It is essential that children, young people and families can access the right support, for the right services, at the right time.

“This inspection report highlights the importance of collaborative working with community planning partners in Perth and Kinross to support services that continue to deliver improved outcomes for children and young people.”

The inspectors highlighted a number of particular strengths, making a positive difference for children and young people in Perth and Kinross:

– sophisticated and intelligent use of data to inform and support decision making, service planning and delivery and management of performance.
– Services that effectively support parents and carers to become increasingly resilient, confident and able to provide nurturing and secure care.
– An extensive range of services enabling children, young people and families to access the right support, from the right service, at the right time.
– consistent and sustained commitment to self-evaluation and continuous improvement.

You can read the report at