Video help to collect patient feedback

two man and two woman standing on green grass field

The AHP Patient, Service User, Carer and Staff Experience Workstream would like to share a video to help services to collect feedback from patients and users.

Feedback from our users and carers – why is this important? What is it? How can I gather feedback? How should I use it to improve our service?

Watch this short film to give you a flavour and get you started, or help you reflect on your current good practice.





Tayside staff recognised at Research Nurse Conference

Scottish Research Nurse of the yearSusan Debbie

Two Tayside nurses were highly commended in the Gail Woodburn Scottish Research Nurse of the Year Award.

Senior clinical research nurse oncology Debbie Forbes and lead paediatric clinical research nurse Susan MacFarlane were both nominated for the Award at the Scottish Research Nurse and Coordinators Network Conference held in Dundee.

Clinical research nurse manager Kathleen Walker said, “This is in recognition of their exceptional contribution to the care of patients who take part in clinical research and the high regard they are held in by their teams and other colleagues.”

Visit our catering roadshows

Catering Services logo.jpgCome and have your say about catering services and influence the future NHS Tayside Catering Strategy.

NHS Tayside Catering Services are seeking input from staff to help develop a strategy that considers local issues as well as the National Catering Production Strategy .

A series of roadshows will take place at locations across Dundee, Angus and Perth & Kinross beginning on Monday 18 February at Out to Lunch, in Ninwells Hospital.

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These drop-in events will be of interest to:

  • staff working within the catering service
  • those who come in contact with the catering service e.g. nursing staff, allied health professionals, public partners and staffside
  • staff serving patient meals
  • those using dining rooms and cafes
  • patients/public partners

Please come along for a few minutes to have your say and influence the future NHS Tayside Catering Strategy.

For further information contact Becky Bolger on

There’s still time to get the jab

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We need everyone to help prevent the spread of flu this winter!  Make sure you get your free flu jab.

There’s still opportunities to get vaccinated and help stop the virus spreading in our hospitals and communities so if you haven’t had the jab yet, now is the time!

You can contact your local community pharmacies to arrange a vaccination – please remember to bring your staff ID badge.

If you haven’t had the vaccine yet and have concerns about it please watch the video below to get the facts about flu.

If you are in an at-risk group and have been vaccinated at your GP surgery we would appreciate if you could please let us know by completing our data collection form. This means we can add you to our uptake figures and get a more accurate picture of how many of our staff are protected against flu.

For further information on the flu campaign, please visit Staffnet | Immunisations | Seasonal Flu or

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Request for additional support for Prison Healthcare Service


Perth & Kinross Health and Social Care Partnership would like to thank everyone who responded to the request in LowDown Issue 48 for additional temporary support within the Prison Healthcare team.

Thirty four people came forward to offer additional support and a number of shadowing shifts are now planned thanks to the Nurse Bank office which is providing support with the co-ordination of additional staff.

The Prison Healthcare Service, which provides healthcare to the residents of HMP Perth and HMP Castle Huntly, has been experiencing significant additional pressures due to substantial increases in prisoner population.

Considerable progress has been made in developing a high quality, sustainable service in these challenging times.  The commitment and dedication from the clinical and non-clinical staff has been exceptional and thanks are extended to the whole team.

The Prison Healthcare Team are still keen to hear from any healthcare support worker, qualified nurse or GP who may be interested in working additional sessions on a consistent basis over the next three months.  Please contact Head of Nursing Dawn Wigley on 01738 458134 or 458118 or

Previous experience of Prison Healthcare is not essential.  All staff will receive Scottish Prison Service training including personal protection, radio, security and key training.


Photography competition inspires at CBIR

MAIN Photography competition inspires at CBIR

The winners of a staff photography competition at the Centre for Brain Injury Rehabilitation (CBIR) at Royal Victoria Hospital have been announced.

The competition, which has been running for the past four years, inspires not only the staff who take part, but also patients in the CBIR.  It is part of CBIR’s Healthy Working Lives programme and the photographs are displayed for the enjoyment of everyone in the centre’s Ward 1.

Christine Goodman, artist in the rehabilitation team at CBIR and organiser of the competition, said, “I have encouraged our patients in the CBIR to judge the photographs individually and to choose what they consider the best photograph.

“The two winners are physiotherapist Lorna Melville for her ‘Waterfall’ photograph and speech and language therapist Alex Robertson for her photograph of the ‘black Weimaraner’.”

MAIN Photography competition inspires at CBIR - LornaTalking about photography and art, Lorna said, “I enjoy taking photos and I’m lucky to have a good digital camera. My winning photograph is of Bruar Falls at Dunkeld. It was a gorgeous autumn day and I was out having a lovely walk with the family.

“What encourages me to take part is the display Christine puts together for our patients. They frequently walk up and down the corridor and it is far nicer if artworks and photos change periodically, especially for patients who are in for longer periods.”

MAIN Photography competition inspires at CBIR - AlexAlex’s winning picture is of Tia, a Weimaraner. Alex said, “This photo was taken on a lovely autumn day whilst on a walk passed the River Tay and Birnam Oak in Dunkeld.

“I love taking photos when out on walks as it’s a great way to capture the scenery we have around us and an easy way to look back on fun memories. I enjoy taking part in the photograph competitions and I definitely continue to enter. I enjoy seeing everyone else’s photos too!”

Survey to inform health and social care in Dundee


Dundee Health and Social Care Partnership has created a short survey to gather local views on its draft Strategic and Commissioning Plan.

The Partnership is responsible for delivering personalised health and social care services/supports to adults in Dundee and must have a Strategic and Commissioning Plan which describes its vision and priorities for health and social care supports and services.

The plan includes information about how it will deliver its vision and priorities, as well as the difference this will make to people. The Partnership’s first plan comes to an end this year and a new plan is being prepared for 2019-2022.

This will build on what has been achieved by the Partnership over the last three years and describe strategic priorities for the next three years to ensure Dundee people get the right information and support at the right time.

The draft plan has been informed by ongoing conversations with individuals and communities about their health and social care needs and about how supports and services should be designed and delivered in the future.

The Partnership has written a draft plan and wants to know if people who use health and social care supports and services, their families, communities and carers think this plan will meet their needs. The Partnership will listen to views before producing the final Strategic and Commissioning Plan for 2019-2022.

If you would like to give your views you can complete the survey here. This should not take more than 10 minutes.

If you would like to request either the draft Strategic and Commissioning Plan or online survey questions in an alternative format please contact

Views can be provided up until 22nd February 2019.