NHS Tayside’s patient experience feedback group is holding a free training session for staff on Monday, 16 March.
Patient experience data can often be dismissed by health care staff as they are concerned about how valid and reliable it is. This session shares the principles of using reliable surveys, shares what support there is for using surveys and how survey data can be best used to support improved care experience and outcomes.
The session lasts for one hour and is open to all staff. There is no need to book, just turn up – we look forward to seeing you!
Monday, 16 March from 10.30 – 11.30am in the Board Room on level 10 at Ninewells Hospital.
If you would like to video conference into the session, please contact firstname.lastname@example.org The dial in number is 500500511.