Participants who attended an event to give feedback on the Scottish Photobiology Service (SPS) were invited to Ninewells to take part in the next stage of the project involving patients in service improvement, with a view to improving patient care.
The SPS engagement event was held at V&A Dundee in April and was well attended with around 40 patients and staff invited to share their experience of the Scottish light testing service, based at Ninewells. All feedback was analysed and key themes and issues highlighted.
The team was delighted that the feedback on the service was very positive, although there were some areas which were identified that could be improved on.
The second stage of the engagement work took place in the Photobiology Unit last month. Four patients who had attended the V&A event joined staff members to look at the key themes and possible solutions were individually addressed in detail.
Lead clinician for the SPS Professor Sally Ibbotson said, “We want to continue to provide a high-quality patient-centred service and the work we are doing around patient experience and service improvement is vitally important. We want to make sure that patients have the best possible experience when they attend the Scottish Photobiology Service.
“We have now completed the second stage of our patient involvement service improvement work and we are grateful for the input from the patients who provided valuable feedback on our service.
“From this event we have identified three topics to take forward which focus on: educational matter for primary care to raise awareness of photosensitivity and the need for early referral to dermatology and the SPS; increasing public awareness by creating a ‘Light Sensitivity Day’; and the provision of education and support to family members of people suffering with these light sensitivity diseases.”
SPS was established in Dundee in 1973 for patients in Scotland with light sensitivity disease. It is the only Scottish light testing service and is available to patients throughout Scotland via referral from their local dermatology teams.
The SPS consists of a team of clinicians, scientists including photo physicists and biochemists, technologists, researchers and students.
The service offers a comprehensive range of clinical assessments, light testing and laboratory investigations and treatments, including light-based therapies, clinical expertise and ongoing advisory service and regular multidisciplinary teleconferencing.
The team is happy to provide information and advice on this Scottish Service so if you have any queries or would like further information please contact Stephanie Logan on email@example.com