Ninewells Hospital played host to a delegation from the Hamad Medical Corporation Team in Qatar.
The visit was organised by the Institute for Healthcare Improvement (IHI) in conjunction with NHS Tayside’s Associate Director of Patient Safety, Clinical Governance and Risk Diane Campbell, and patient safety development manager Morag MacRae.
The visiting team was particularly interested to hear about work which focused on patient safety, patient and staff experience and volunteering. A full agenda was arranged with individuals and teams from across NHS Tayside presenting their work. The day finished with a visit to the Emergency Department to hear about improvements being made to patient and staff experience.
Feedback was very positive from both the Qatar team and the NHS Tayside staff who took part in the visit and it is hoped that this can be the start of a collaborative relationship where the organisations can learn from each other.
Interim Nurse Director Sarah Dickie offered her thanks and appreciation to staff members who took time out of their busy schedules to share some of the great work going on in NHS Tayside.