The Scottish Photobiology Service (SPS) held an engagement event at V&A Dundee to gather feedback from patients who attend the Ninewells unit.
Around 40 people attended the event in the V&A’s Juniper Auditorium. Patients and staff provided feedback on their experience of the SPS, which is a national NHS Scotland service at Ninewells Hospital.
The SPS was established in Dundee in 1973 for patients with light sensitivity diseases. It is the only Scottish light testing service and is available to patients throughout Scotland via referral from their local dermatology teams.
The service offers a comprehensive range of clinical and laboratory investigations and treatments, including light-based tests and therapies, clinical expertise and advice. The SPS consists of a team of clinicians, scientists, nurses, technologists, researchers and students.
Clinical lead Professor Sally Ibbotson said, “The focus of our engagement event was patient experience with a view to improving our service and we want to make sure that patients have the best possible experience when they attend our unit. We wanted to get the thoughts and views of our patients with respect to what we are doing well and the areas that we could improve upon.
“The feedback that we received will be considered and taken into account as we go forward with ongoing service developments, in order to ensure that we offer optimal care for our patients.”