Drop-in event for hearing aid users

Volunteers from NHS Tayside will be holding an information event for hearing aid users on Tuesday, 28 August at Ninewells Hospital.

The drop-in event will take place on the main hospital concourse between 10am and 4pm with volunteers offering replacement hearing aid batteries.  Volunteers at the Ninewells Health Shop will also be carrying out re-tubing between 1.30pm and 3.30pm.

Anyone attending for batteries or tubing will need to present their yellow book which shows that they have an NHS hearing aid.

Visitors to the stand will also be able to find out information about NHS Tayside’s free hearing aid clinics which are delivered by specially trained volunteers at various locations across Dundee.

The volunteers have been trained by NHS Tayside’s audiology service and can replace the tubing in ear moulds and provide replacement batteries for NHS hearing aid users. Unfortunately volunteers are unable to re-tube open fit aids which have the thin wire with tip in ear.

Similar drop-in clinics are also available for hearing aid users in Angus and Perth & Kinross with this new service replacing the one previously provided by Action on Hearing Loss.

Samantha Batty, head of service for NHS Tayside’s audiology and balance service, said, “We are very pleased that volunteers have taken on this role with the support from the NHS Tayside’s audiology team.

“Many patients are not aware that the drop-in clinics have continued with the help of the NHS Tayside volunteers following the withdrawal of Action on Hearing Loss and we want to ensure that they know about the local clinics taking place across the city.  We hope that hearing aid users will find this service helpful.”

Drop-in clinics are being held in Dundee for re-tubing and replacement batteries at:

Broughty Ferry Library – Second Monday of every month between 10am and noon and last Friday of every month between 1.30pm and 3.30pm

Central Library – Last Thursday of every month between 10am and noon

Lochee Library – Second Wednesday of every month between 2pm and 4pm

Tayside Deaf Hub – Monday to Friday (9am-5pm)

Deaflinks Charity Shop (Wellgate Centre) – Monday to Saturday (9am-5pm)

Ninewells Hospital Health Shop (Main Concourse)

Every Monday* 1.30pm-3.30pm battery replacement only
Every Tuesday 1.30pm-3.30pm re-tubing & battery replacement
Every Wednesday 10.00am-12.30pm battery replacement only
Every Thursday 10.00am-12.30pm battery replacement only

*Except public holidays

For more information about this service please contact the Audiology Department by emailing audiologydundee.tayside@nhs.net, call 01382 596965 or sending a text to 07833 046858.

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