Singapore visitors hear how technology is improving healthcare in Tayside

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The delegates from KhooTech Puat Hospital in Singapore during their visit to Tayside with Sally Wilson, Jimmy Black and Angus HSCP project manager Shona Burge

Five delegates from KhooTech Puat Hospital in Singapore visited Dundee to find out how various aspects of technology enabled care are being used in Tayside.

The visitors heard about technology enabled care services including Florence, a text messaging service, My Diabetes, My Way, an electronic database for people living with diabetes, Attend Anywhere and Video Active.

Dr Ang Yan Hoon, senior consultant geriatric medicine at Khoo Teck Puat Hospital, said, “Thank you for the wonderful meeting with the Tayside team and learning about the diabetes networks, Attend Anywhere, Florence and Video Active. It really helps us to understand what technology can do to help patients. We’re looking forward to implementing these telehealth initiatives back home in Singapore.”

In 2016, Angus Health and Social Care Partnership was awarded funding from the Scottish Government Technology Enabled Care Fund to test the introduction of Florence, a text messaging service to help people self-manage their long-term condition, reducing surgery visits and hospital admissions.

Explaining how Florence works, locality improvement manager in Angus Sally Wilson said, “Patients with a range of conditions are sent regular texts asking them for information, for example blood pressure or weight. Patients then test themselves and send in the results.

“All their readings are collated on a web interface which can be viewed by clinicians, but it feels just like sending a text message to a friend. Crucially, if their readings fall outwith certain parameters, a text will be sent back to the patient advising them that, for example, their blood pressure is a bit high and what to do next.”

NHS Tayside eHealth technical consultant Scott Cunningham gave the visitors a demonstration of SCI-Diabetes and My Diabetes My Way, both developed in Dundee.

My Diabetes My Way is an online self-management portal for people with diabetes in Scotland, allowing online records access for everyone diagnosed across the nation. Currently, over 35,000 patients have registered to use the service, with over 18,000 having logged in to access their data.

SCI-Diabetes is the shared electronic database for diabetes in Scotland, used by all members of the healthcare team to effectively manage patients as they move through their routine clinical care. There are now 300,000 people with diabetes in Scotland and this population-based resource is the only available across a whole nation worldwide.

Jimmy Black from Dundee Voluntary Action also showed the visitors Attend Anywhere, a web-based platform that helps healthcare providers offer video call access to their services and Video Active which enables people, for example in care homes, to take part in seated physical activity remotely.


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